Yollo small business
Harmeet sing
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  • Members
  • Knowledge Base
  • Chat Widget Setup
  • Subscription
New Tickets
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Help center
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Article name View count Reaction count Average reaction
Article settings Article is your help center website. Here you can modify the style and features of it.
  • Header style
  • Support Mini Chat
  • Support article links
Subdomain Activation: not verified
Knowledge base Internal link:
Custom subdomain:
How to activate your subdomain:
1. add this CNAME record for your domain (for example help.YOURDOMAIN.com) in your DNS records to:
domain.yollochat.com
2. add this CNAME record with WWW for your domain (for example www.help.YOURDOMAIN.com) in your DNS records to:
domain.yollochat.com
Set your title message
These are the first words your clients see in the knowledge base page
Website
Website link on your article page (example: 'https://yollochat.com/').
Upload your logo
Link Texts color Use solid color as background
#cb2020
Background image
Background color Use solid color as background
#0037db
Support Mini Chat
Enabled
Disabled
Enable Mini Chat on your Article (Knowledge base) website
Mini Chat status
Live Preview
Help center
Go to website
  • Main category
    • Sub category
    • Sub category
      • Article
      • Article
  • Main category
    • Main category
      • Main category
        Members
        Chat Widget Setup Here you can optimize the setting for your support chat.
        • Welcome message
        • Mini Chat style
        • Available response time
        • Get context
        • Rating
        • Offline notice
        • Social urls
        • Mini Chat installation
        Installation using HTML code
        Copy the below frame code and place it on your website. Your Mini Chat will be loaded automatically.
        Advance options
        In order to identify your customers for your support team you can add below parameters in your iframe link:
        customer_email: Email of your customer
        pincode: Unique pin code for your customer to approve their account
        Set your welcome message
        Enabled
        Disabled
        These are the first words your clients see in the knowledge base page
        Welcome message status
        Write a message:
        Set your Mini Chat look and style! Choose color and image for your mini chat
        Background image
        Background color Use solid color as background
        Upload your logo
        Action color Use for buttons, links and more
        Mini Chat launcher button
        Launcher position Adjust your launcher's positioning on computer and tablets :
        Mini Chat launcher color Color behind mini chat icon
        Padding pixle adjustment for position:
        Side spacing :

        Px

        Bottom spacing :

        Px

        Sounds Play a sound for incoming messages
        Line count Enable line count to let client know his position in the queue
        Get context about issues upfront Here is a list of information which chat collects from your client before adding your agent to the chat
        Context form status
        Require phone number
        Note: Full name and Email fields will be already in the form by default.
        Get context about issues upfront Define what information you want to ask customers before starting the chat
        Text Email Number Checkbox Select Radio
        Ask to rate the conversation
        Enabled
        Disabled
        Enable feedbacks on mini chat. After agent close the ticket mini chat will ask for the feedback from client
        Rating status
        Show an offline notice for your user
        Enabled
        Disabled
        If all your agents are offline for more than 30 second after client request in Mini Chat, send bellow message:
        Offline notice status
        Write a message:
        Share your reply time
        Enabled
        Disabled
        Set expectations about how quickly your team replies
        Reply time is enabled
        In a few minutes
        In a few hours
        Within one working day
        Dynamic reply time.   Currently: As soon as possible
        Social urls Urls for the social networks
        Social networks urls:
        Telegram
        Skype
        Viber
        WhatsApp
        Email
        Facebook Messenger
        Calendar
        Live Preview
        • FAQ
        • Live Support
        User waiting: 20
        Estimated answer time: 20 sec
        Find your answer now
        Search result
        • What are the Facebook group types and how do I change mine?
        • It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
        • What are the Facebook group types and how do I change mine?
        • It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.
        avatar
        User end
        chat messages preview on mini chat
        25 Jun 2021
        avatar
        Support team

        It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

        25 Jun 2021
        avatar
        User end

        It is a long established fact that a reader will be distracted by the readable content.

        25 Jun 2021
        avatar
        Support team

        It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

        25 Jun 2021
        Powered by YolloChat
        Subscription Here you can buy and update your licenses, add credits for your call system and check your transactions.
        • Membership
        Company account license
        Your current active license:
        Yearly
        Current number of agents
        26 agent / 30 licenses
        Subscription:
        Active
        Next renewal:
        Friday, December 29, 2023
        Next renewal:
        25 EUR
        Manage your subscription
        Your current active license:
        Actual price Promo code Promo Discount Number of agents Total price Action
        €46.00 / per agent
        20%
        €25.00
        Thank you - Your subscription was submitted successfully
        Transactions history
        Note: All transactions are secured and processed by Stripe.
        ID Status Amount Time receipt description
        ch_3JRwZXCzsUFx3pJu0CNNIOKk succeeded 19.82 usd 24/08/2021
        Download
        call system credit
        Deactivate your account:
        By deactivating your account, all your data such as tickets, conversations, knowledge base, agent accounts and etc. . . will be deleted. This action is NOT undoable.
        Cancel my Membership and delete company account
        Do you need help?
        YolloChat Support team are always ready to assist you on your needs.
        Your Support PIN:
        607 - cdc87c3486
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